Redeeming a code or QR from a physical pack or event.
Redemption codes are different from promo codes. A promo code gives a discount; a redemption code gives you a pack directly.
Where they come from
Physical products, events and campaigns. They usually arrive as a printed code or a QR code.
Redeeming
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By QR: scan it with your phone camera. It opens HOLO with the code already filled in.
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By code: go to Redeem and enter it manually.
You'll need to be signed in. If you aren't, sign in or register first and you'll be returned to the redemption.
After redeeming
The pack is added to your account as sealed, ready to open whenever you like.
Codes that fail
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Already redeemed. Each code works once. If you bought a physical product
second-hand, the code may already have been used by the previous owner. -
Expired. Some codes have an end date.
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Mistyped. Check for confusable characters — 0 and O, 1 and l.
Look after your codes
An unredeemed code is worth whatever the pack is worth. Anyone who sees it can redeem it. Don't post photos of codes publicly.